Refund Policy

Returns

All sales are final. Gukkimukk does not accept returns. Every product is made-to-order by our fulfilment partner once you complete checkout — there is no inventory to restock and no warehouse to receive an item back into. Returning an item to us results in the item being destroyed on arrival with no credit issued.

Defective or wrong items

If a product arrives defective (manufacturing fault, print defect, damaged in transit) or you receive the wrong item, we will replace it or refund it at our discretion. You do not need to return the original — keep it, donate it, or dispose of it as you prefer.

To claim: email hello@gukkimukk.com within 14 days of delivery with your order number and clear photos of the issue. Claims outside that window are reviewed but not guaranteed.

Wrong size

Wrong size is not a defect. Sizing charts are published on every product page; double-check before ordering. Points earned on the original order are retained.

Cancellations

Orders may be cancelled within 2 hours of checkout by emailing the address above. After that window the order has entered production with our fulfilment partner and can no longer be stopped.